Affected by the worldwide outbreak of the coronavirus, the delivery time may delay due to reduced international flights. Recommend choose business express.
Thank you for your support and understanding.
· Frame Only: 24 hours
· Non-Prescription: 24 hours
· Single Vision Standard Lenses ( SPH：-0.5~-8.00 & CYL：-0.5~-2.00 )：1-3 days
· Single Vision Standard Lenses ( All of other degrees )：3-7 days
· Single Vision Blue Blockers ( SPH：-0.5~-8.00 & CYL：-0.5~-2.00 )：1-3 days
· Single Vision Blue Blockers ( All of other degrees )：3-7 days
· Single Vision Photochromic Lenses ( SPH：-0.5~-8.00 & CYL：-0.5~-2.00 )：1-3 days
· Single Vision Photochromic Lenses ( All of other degrees )：3-7 days
The specific delivery time depends on the purchasing time
Shipping Time & Shipping Fee:
|Estimated Delivery||Shipping Fee||Estimated Delivery||Shipping Fee||Estimated Delivery||Shipping Fee|
|US||14-20 Days||US $5.95||10-16 Days||US $8.95||7-14 Days||US $18.95|
|CA||15-20 Days||US $6.95||Not Available||7-10 Days||US $18.95|
|GB/FR/DE/NL/ES/IE/SG/NZ||18-25 Days||US $6.95||Not Available||7-12 Days||US $18.95|
|Other Regions||Please search on Shipping & Tracking page|
· Business express to Russia and Brazil is not available.
· Delivery delay due to selling season & bad weather conditions, etc.
· Standard shipping fee and business express fee are only available for shipments within 20 pairs.
· FREE STANDARD SHIPPING ON US$59+ (US/CA/UK/FR/DE/NL/ES/IE/SG)
· You will receive an order confirmation email that will include your order number.
· You can track your package directly on the TRACK ORDER option at the top of our site with your tracking number.
· Besides, our system will send you an email when your orders ship out but the email might be identified as spam. Please note.
Change & Cancel
· Any modification on the order should be submitted within 24 hours of purchase. Modifications include but are not limited to: canceling the order, changing address information, changing the prescription, adding/deleting/changing item(s), changing the shipping method, combine shipment. All such requests made within the 24 hours time frame will be fulfilled in a timely manner. Vooglam will not be held responsible for the wrong order due to the request for modification submitted later than 24 hours after purchase.
· Please include your order number or the associated email address in the email subject so we can promptly take care of your request. Send your request to email@example.com or UK Email: firstname.lastname@example.org