How do I track my order?

1. Click here ‘Track Order’. Or you can track your order with your tracking number or email address filled in the bar TRACK ORDER on the top right corner of our site. Please fill in the tracking number or email address you used to place your order when your glasses have been shipped out. 

2. Log in to your own account and you will see the status of your order and its details.

3. Chat Hours:
Live chat

Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)

Sat. - Sun. 5:00 PM - 1:00 AM next day (PT)

(You can click on the chat button in the lower right corner)

4. Phone Hours:

Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)

Sat. - Sun. 5:00 PM - 1:00 AM next day (PT)

+1 (302) 309-7808

5. Email us:
Send us an message via Contact Us

UK Email(if you order on the UK site): support-uk@vooglam.com