Affected by the worldwide outbreak of the coronavirus, the delivery time may be delayed due to reduced international flights. Recommend choosing Business Express.
Thank you for your support and understanding.
Processing Time:
· Frame Only: 24 hours
· Non-Prescription: 24 hours
· Single Vision Standard Lenses ( SPH: -0.5~-8.00 & CYL: -0.5~-2.00 ): 1-3 days
· Single Vision Standard Lenses ( All of the other degrees ): 3-7 days
· Single Vision Blue Blockers ( SPH: -0.5~-8.00 & CYL: -0.5~-2.00 ): 1-3 days
· Single Vision Blue Blockers ( All of the other degrees ): 3-7 days
· Single Vision Photochromic Lenses ( SPH: -0.5~-8.00 & CYL: -0.5~-2.00 ): 1-3 days
· Single Vision Photochromic Lenses ( All of the other degrees ): 3-7 days
The specific delivery time depends on the purchasing time.
Shipping Time & Shipping Fee:
Area | Standard | Advanced | Business Express | |||
Estimated Delivery | Shipping Fee | Estimated Delivery | Shipping Fee | Estimated Delivery | Shipping Fee | |
US | 14-20 Days | US $5.95 | 10-16 Days | US $8.95 | 7-14 Days | US $18.95 |
CA | 15-20 Days | US $6.95 | Not Available | 7-10 Days | US $18.95 | |
GB/FR/DE/NL/ES/IE/SG/NZ | 18-25 Days | US $6.95 | Not Available | 7-12 Days | US $18.95 | |
Other Regions | Please search on the Shipping & Tracking page |
Notice:
· Business express to Russia and Brazil is not available.
· Delivery delay due to selling season & bad weather conditions, etc.
· Standard shipping fees and business express fees are only available for shipments within 20 pairs.
Shipping Free:
· FREE STANDARD SHIPPING ON US$59+ (US/CA/UK/FR/DE/NL/ES/IE/SG)
Tracking Information:
· You will receive an order confirmation email that will include your order number.
· You can track your package directly on the TRACK ORDER option at the top of our site with your tracking number.
· Besides, our system will send you an email when your orders ship out but the email might be identified as spam. Please note.
Change & Cancel
· Any modification request to the order should contact the support team.
· Please include your order number or the associated email address in the email subject so we can promptly take care of your request. Send your request via the "Contact Vooglam" page.
Comments
7 comments
I want to track my order
Hola
Hola necesito ayuda sobre mi pedido
Wheres my package??
I never received my package and it said it was delivered!
I want to track my order
No updates in 3 weeks
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