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Why could not I log in my account?

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  • Carolyn M. Hurd

    So far attempting to order from Vooglam is not at all a smooth, intuitive process. I cannot even get logged on, regardless of what I do. First, no link sent to me regarding change of password; now the system refused my new password. The PD ruler I downloaded does not correspond to the written How to instructions…yikes. And no info as to whether or not customs duties are charged for Mexico on top of product & shipping charges. I have been so excited about getting an updated prescription so I could order from Vooglam…now my confidence is waning…can Vooglam read no English prescriptions (spanish)?

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