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17 comments

  • Jennifer Pennell

    WHERE DO I RETURN G,ASSES?

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  • Jennifer Pennell

    I need a shipping address

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  • Karen McNairy

    I have been trying to talk to someone about my glasses. Bought two pair. Prescription was wrong. How do I talk to someone about returning both pair to get the lenses corrected? I have emailed 7 times, called customer service 3 times and used WhatsApp. The response to my emails is that my glasses were delived. I receivd one return call and that was 8 days ago. The person said they would call back and they never did. Your policy says you will respond to emails within 24 hours  and that happend 1 time. When will I get to talk to someone regarding my issue with the 2 pair of glasses I purchased? 

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  • lycox29

    Please provide an address to returned the glasses for a refund

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  • Mae Scales

    Thank you for addressing my issue for return I will certainly be checking my email for my coupon. Thank for your service. Looking forward to purchasing again.

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  • jenjenpassion14

    I never received my glasses, you stated you cannot fill them and I needed a different pair I tried picking out another pair to exchange but you trying to charge me again

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  • Tiffanywelch11

    What is the return address?

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  • monicaBStricker

    Does anyone have anyway to get a response from this company. I paid for expedited shippint. Two weeks later I haven't received anything. I can't get anyone to respond to me.

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  • oluwatobi agboke

    Vooglam Eyeglass are nothing but Rogues..l wish someone can sue them for their Fraudulent activities and Business..l bought two pairs og Glasses from them. None of them is working well..they use different Prescriptiom

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  • oluwatobi agboke

    l called their attention to this issue which took me heaven n earth to get this Useless Company called Vooglam..when l got thru them l was asked to returned them to be corrected which l did with money to sent it to them..up till now l have received my glasses back..there was no refund..l could not even get someone to talk till today going to ONE GOOD YEAR now

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  • oluwatobi agboke

    l mean l have not received my glasses back mor received any refund from them.

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  • Elaine Goolsby

    How do I get to Vooglam wallet

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  • milagros_19_64

    Saludos. Recibí una orden que no era mi receta de espejuelos las envié para corregir y nada no recibí reembolso ni de dinero ni espejuelos

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  • Mary Goolsby

    Need to speak with customer service about prescription no help

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  • tammyrickey

    Exact spot needs to be located for my order. Your website is 100% difficult to follow or find anything. 430986550 Order Send me an email with an update where I can print a receipt and when I can expect these to arrive

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  • Stephaniee Lockhart

    Hello

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  • varenda34

    I made a mistake with my lens for the right I put -1.25 instead of+1.25 and for the left I put -1.50 instead of+1.50 trying to cancel the order but taking too long how can I change the lens

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