VOOGLAM Customer Specialists

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Recent activity by VOOGLAM Customer Specialists Recent activity Votes

  • Do you offer to repair glasses?

    1. FAQs
    2. Return & Refund

    We do not provide this service at present. But we have a 365-day quality warranty (from the day of receiving the package). If your glasses are broken due to natural quality issues within 365 days o...

    • VOOGLAM Customer Specialists
    • Updated
    • 12 followers
    • 4 comments
    • 146 votes

  • Can I put my refund on a different credit card than I used on the order?

    1. FAQs
    2. Return & Refund

    As part of PCI compliance, no refunds will be issued to any card other than the credit card used on the order. If you don’t have access to the credit card on the order, then the amount of the refun...

    • VOOGLAM Customer Specialists
    • Updated
    • 7 followers
    • 1 comment
    • 5 votes

  • If my coupon in my order was not used, what should I do?

    1. FAQs
    2. Payment

    We are sorry that we couldn't apply the discount to the current order. We could help you cancel the order and you could place the order again with the coupon applied.

    • VOOGLAM Customer Specialists
    • Updated
    • 4 followers
    • 1 comment
    • 14 votes

  • Can I get a discount if I don't want the free gifts?

    1. FAQs
    2. Payment

    We humbly say no. The free gifts are just our best wishes, and the most important thing we desire to see is that you are satisfied with our products.

    • VOOGLAM Customer Specialists
    • Updated
    • 1 follower
    • 0 comments
    • 3 votes

  • Can you accept eye/vision insurance?

    1. FAQs
    2. Payment

    The way you can pay for your order is through PayPal or Credit/Debit Card and if you have Visa or Master card, you can also pay for your order.

    • VOOGLAM Customer Specialists
    • Updated
    • 2 followers
    • 0 comments
    • -104 votes

  • Are your prices listed in international currencies?

    1. FAQs
    2. Payment

    Our prices are listed in U.S. dollars(USD). You can choose Australian dollars (AUD), Great Britain pounds (GBP), Canada dollars (CAD) or Euros (EUR) to show the prices.

    • VOOGLAM Customer Specialists
    • Updated
    • 1 follower
    • 0 comments
    • 7 votes

  • What forms of payment do you accept?

    1. FAQs
    2. Payment

    VISA, MasterCard, American Express, Discover, PayPal Express, Apple Pay (IOS APP), Google Pay (Android APP), Afterpay, Klarna, and Store Points.

    • VOOGLAM Customer Specialists
    • Updated
    • 3 followers
    • 1 comment
    • 43 votes

  • When do you charge my credit card?

    1. FAQs
    2. Payment

    When you click the button labeled Pay Now, we will charge your credit card.

    • VOOGLAM Customer Specialists
    • Updated
    • 3 followers
    • 0 comments
    • -34 votes

  • Do you accept insurance?

    1. FAQs
    2. Payment

    Unfortunately, we are not currently affiliated with any insurance companies. However, we can provide you with a detailed copy of your invoice so you may request reimbursement from your insurance co...

    • VOOGLAM Customer Specialists
    • Updated
    • 0 followers
    • 0 comments
    • 308 votes

  • Can I use my Flex Spending Account (FSA) or Health Savings Account (HSA) card?

    1. FAQs
    2. Payment

    Currently, our platform does not support direct payments via Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA). We understand that this payment method is important to many of our cu...

    • VOOGLAM Customer Specialists
    • Updated
    • 1 follower
    • 0 comments
    • 136 votes