VOOGLAM Customer Specialists

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Recent activity by VOOGLAM Customer Specialists Recent activity Votes
  • How do I get my prescription?

    Vooglam does not provide eye tests for glasses. Please visit your ophthalmologist or optometrist to obtain both an eye test and a prescription. They are legally obliged to provide you with a copy o...

  • Forget the password?

    If you didn’t register, you need to register an account first. If you have already registered and forgot your password, you can click Forget Password to reset your password or you can ask our Custo...

  • Can I change my password?

    Yes, you can reset your password after logging into your account, or contact our Customer Service Center to change your password. Chat Hours:Live chat Mon. - Fri. 7:00 AM - 1:00 AM next day (PT) Sa...

  • Why could not I log in my account?

    If you did not sign up on Vooglam before, your username and password are both the email address on your order. You can use your email address to log in to your account.

  • Bifocal Lenses VS Progressive Lenses

    Bifocal Lenses VS Progressive Lenses Bifocal prescription glasses are made especially for those individuals who are nearsighted and farsighted at the same time. Such individuals with dual power...

  • Best Frames for Your Face Shape

    It's not that your face isn't right for glasses, you just need to find the right frames for your face shape. The perfect pair enhances your features and boosts confidence. Click this link to choose...

  • How to Measure Your Pupillary Distance(PD)?

    What Is PD? PD(or pupillary distance) is the distance between your pupils in millimeters. Your PD is very important for accurately fitting your lenses to achieve vision acuity. In general, this num...

  • How to Clean Your Eyeglasses

    How to Clean Your Eyeglasses Everyone who wears glasses hopes that they can keep their glasses clean all the time. However, it is hard to avoid dust and other things that need to be clean...

  • How to wear your glasses?

    How to wear your glasses? 1. Wear glasses with both hands Slide the arms over your ears and lower the frame gently onto your nose. Always handle your glasses with two hands to reduce strain on th...

  • How to Order Glasses Online

    How to Order Glasses Online On Vooglam, ordering is easy and simple! Just follow the following steps. Now, let's begin! Choose Your Favourite Frame Select Lenses First, you need to choose the PRE...