VOOGLAM Customer Specialists
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Recent activity by VOOGLAM Customer Specialists-
If I didn't use the coupon in my order, what should I do?
In this case, we would like to give you 2 options to choose from. Keep the coupon and you can use it next time. Contact our support team to cancel your order and you replace a new order with your ...
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How to get a coupon?
If it is your first shopping on our website, we will offer a $5 coupon for you. You can find our website coupons at this link Coupons We also send promotional emails to customers. What’s more, yo...
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How to add the prescription on my frame only ordered?
If you'd like to add lenses to the frame you ordered, you should contact the support team. Our support team will provide you with solutions after receiving your request. 1. Chat Hours:Live chatMon....
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What if my prescription has expired?
We strongly recommend that you get an eye exam every year, or more frequently if you notice that your vision has changed. If your prescription is labeled with an expiration date, use the prescripti...
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What is the difference between Photochromic and Polarized lenses?
Photochromic lenses are clear indoors and darken when exposed to sunlight. Polarized lenses are glare-reducing, tinted lenses for sunglasses. And Polarized lenses are great for driving, as well as ...
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How do I order Readers / Magnification?
These are the steps about how to order readers on our website: First of all, you need to look around and then find the frame that you prefer. You can try them on before you place your order. Second...
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What does the Lenses Index numbers mean?
The Lens Index number (1.57, 1.61, 1.67, 1.71 or 1.74) refers to the degree of refraction the lens provides. This means how much the light that enters the lens is refracted (bent) as it passes thro...
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Will the size be biased?
The size may have a difference less than 2mm due to the difference of angle and the measuring tool.
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How often should I have my eye tested?
According to Practitioners' Services, your recommended intervals between eye tests vary depending on your age and health. Your Age How Often You Should Have Your Eyes Tested Under 7 years old ...
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Knowledge about Eyeglasses Prescription
The abbreviations and numbers on your prescription may look unfathomable, but it's really a kind of medical shorthand-a professional's way of telling a laboratory what's needed to correct your visi...